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privacy policy

We believe good work begins with genuine relationships.

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We enjoy connecting with organisations that value collaboration and integrity, and we handle your information with the same care.

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We only collect basic business contact details and use them in a way that’s respectful, transparent and genuinely useful.

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This policy is our way of being open about how we handle your information.

Last updated

Dec 2025

1. Who We Are

Green Truffle Services Ltd
Highdown House, 11 Highdown Road, Leamington Spa, CV31 1XT

Email: connect@greentruffle.co.uk

We are the data controller, meaning we decide how your personal data is used.

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2. The Data We Collect

We only collect simple business contact details:

  • Name

  • Work email

  • Company name

  • Information you choose to share with us

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3. How We Get Your Data

We collect data when:

  • You contact us directly

  • You enquire about our services

  • We speak or work together

  • Your details are publicly available

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4. How We Use Your Data

We use your information to:

  • Respond to enquiries

  • Offer marketing and consultancy services

  • Share opportunities that may benefit your organisation

  • Maintain professional relationships​

We never sell your data.

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5. Our Legal Basis

We rely on:

  • Legitimate interests – to contact professionals about services relevant to their role

  • Contract – when we work with you or your organisation

You can opt out of marketing at any time.

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6. Sharing Your Data

We only share data with trusted service providers who are essential to our work (e.g. email or CRM tools). They must keep your data secure and follow our instructions.

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7. How Long We Keep Your Data

We keep data only as long as needed:

  • Outreach or general contact details: up to 24 months after last interaction

  • Client data: for the duration of our work plus up to 6 years

After that, we delete it securely.

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8. Your Rights

You can ask us to:

  • Access your data

  • Correct it

  • Delete it

  • Stop using it for marketing

  • Restrict or object to processing

Just email connect@greentruffle.co.uk.

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9. How to Complain

If you’re unhappy with how we handle your data, contact us first.
You can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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10. Updates

We may update this policy occasionally. New versions will be posted here.

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